I found an incomplete submission that the user wanted to complete.

Officiant
Asked on October 06, 2021 at 10:42 PM

I found an incomplete submission that the user wanted to complete. I "viewed" the form, clicked save, copied the link to return to the form.
I send the link to the user and when they went into the form it was blank, all the data was gone!
Why?????
Thanks

This is a re-post of a comment on How to View Incomplete Submissions in Jotform Tables

Page URL:
https://www.jotform.com/help/753-how-to-view-incomplete-submissions-in<br/>-jotform-tables/
Laura_L

Jotform Support

Answered on October 06, 2021 at 11:35 PM

Hi there,

It sounds like the saved form was overwritten with empty data, which was saved to the link session instead.
Could you let us know which form did this happen on?
We can try to see if the data would be saved in the Incomplete folder, but if it is not there, I am afraid that it is not possible to retrieve the answers.