Form Support

I am using the html version of moonfruit and created an upload form at jotform for clients to send us files

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    thebluesdude
    Asked on March 02, 2014 at 06:56 AM
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    Welvin
    Answered on March 02, 2014 at 10:18 AM

    Hi,

    Is there any issue with embedding the form? I've found your second thread which is related to the disappearance of the form when access through iPad Device: http://www.jotform.com/answers/340766-Upload-form-disapears-on-ipads#0

    Is this what you are trying to ask?

    Thanks

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    thebluesdude
    Answered on March 02, 2014 at 10:30 AM
    Hi no problem embedding it as it works fine on pc just not on the ipadKind regardsRon
    Ditto 4 Design, 1st Floor Crown House, 94-96 Alexandra Road, Hull HU5 2NXTel: 01482 444133 - Tel: 08454 66 77 88 - Fax: 01482 444980Email: ditto4design@live.comWebsite: www.ditto4design.com / Website: www.promotional-calendars.co.uk
    Date: Sun, 2 Mar 2014 10:18:30 -0500
    To: ditto4design@live.com
    Subject: Re: I am using the html version of moonfruit and created an upload form at jotform for clients to send us files
    ...
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    pinoytech
    Answered on March 02, 2014 at 11:36 AM

    Hi,

    Have you tried already clearing browser cache and cookies? If not, can you please give a try if that fix the issue or not?

    However, if the issue still persist, please try re-embedding your form code into your website using iFrame method.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Feel free to contact us again if you need further assistance.