What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am using the html version of moonfruit and created an upload form at jotform for clients to send us files

    Asked by thebluesdude on March 02, 2014 at 06:56 AM
    JotForm and
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    JotForm Support

    Answered by Welvin on March 02, 2014 at 10:18 AM

    Hi,

    Is there any issue with embedding the form? I've found your second thread which is related to the disappearance of the form when access through iPad Device: http://www.jotform.com/answers/340766-Upload-form-disapears-on-ipads#0

    Is this what you are trying to ask?

    Thanks

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    Answered by thebluesdude on March 02, 2014 at 10:30 AM
    Hi no problem embedding it as it works fine on pc just not on the ipadKind regardsRon
    Ditto 4 Design, 1st Floor Crown House, 94-96 Alexandra Road, Hull HU5 2NXTel: 01482 444133 - Tel: 08454 66 77 88 - Fax: 01482 444980Email: ditto4design@live.comWebsite: www.ditto4design.com / Website: www.promotional-calendars.co.uk
    Date: Sun, 2 Mar 2014 10:18:30 -0500
    To: ditto4design@live.com
    Subject: Re: I am using the html version of moonfruit and created an upload form at jotform for clients to send us files
    ...
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    Answered by pinoytech on March 02, 2014 at 11:36 AM

    Hi,

    Have you tried already clearing browser cache and cookies? If not, can you please give a try if that fix the issue or not?

    However, if the issue still persist, please try re-embedding your form code into your website using iFrame method.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Feel free to contact us again if you need further assistance.