Upload form disapears on ipads

  • Profile Image
    thebluesdude
    Asked on March 02, 2014 at 07:03 AM

    I am using the html version of moonfruit and created an upload form at jotform for clients to send us files, I copied the html code and pasted in to the moonfruit html snippet tool and it works great on my pc. But on testing the website on my ipad the form never appears? any ideas guys?

     

     

    Thanks

    Ron

  • Profile Image
    Welvin
    Answered on March 02, 2014 at 10:29 AM

    Hi Ron,

    I have no problems viewing the form using iPad IOS7 device

    Can you please check if there's a mobile version or a mobile settings of the page? Then make sure to enable the external content to the settings.

    I would also recommend re-embedding the form using our iFrame Method: Getting the Form iFrame Code

     

    Thanks