What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Re-activate Account

    Asked by bsa734c10  on March 02, 2014 at 08:34 PM

    Whenever I try to login, it says that my account was suspened for phishing. I believe that this error has been caused by the type of data that is collected. We collect peoples personal info so that we can have contact information lists with which to work from. The data collecting is in no way given out to anyone but group members. Could you please re-activate my account?

    Activate my account
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    JotForm Support

    Answered by ashwin_d on March 02, 2014 at 10:52 PM

    Hello bsa734c10,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!