Request for Vacation - SALARIED PDF is named differently

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    armantompong
    Asked on October 07, 2021 at 12:36 PM

    My PDF setup on the form have a file name, why is the PDF attachment on the email is named differently.


    1633624565_615f21f54465f_

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    Mianala
    Answered on October 07, 2021 at 02:13 PM

    Hi there,

    Thanks for reaching out to us!

    Could you tell us how you attached the pdf file? Kindly share the form URL link so we can check it.

    Thank you.

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    armantompong
    Answered on October 07, 2021 at 02:38 PM

    Link to the form: https://form.jotform.com/211386277841259

    I attached it using the setting on the approval workflow:


    1633631877_615f3e854284e_

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    armantompong
    Answered on October 07, 2021 at 03:04 PM

    Please close requests, I know how to fix the issue now.


    Thanks

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    Niko_N
    Answered on October 07, 2021 at 04:34 PM

    Glad to hear you were able to get things figured out. If there is anything else we can assist you with, let us know and we will be happy to help.

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    armantompong
    Answered on November 18, 2021 at 10:59 AM

    Hi,

    It happened again now its the On/Off Boarding Form. Nov 16 its working fine but today this is what we got.

    https://form.jotform.com/211936510159050

    1637251039_619677df91667_

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    parker
    Answered on November 18, 2021 at 11:37 AM

    Hello,

    Could you try deleting and recreating the notification to see if that fixes it? When I did on a clone of your form it was coming in just fine. I have also cleared your form cache as well.