What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Field as Sender Email

    Asked by Patrick Farren on March 03, 2014 at 05:04 AM

    really confusing guys ,I think you just should have it easy to edit this in the forms.



    This is a re-post of a comment on Set Email Field as the Sender Email Address for Notification Email with Mandrill

  • Profile Image
    JotForm Support

    Answered by Welvin on March 03, 2014 at 08:23 AM

    Hi Patrick,

    We have that option before, to automatically set email field as the Sender Email without Mandrill. However, a lot of users abuse the system which causes a big issue to our mail servers. To avoid any further issues, our developers changed the option to use Mandrill in order to activate the Sender Email from the form's Email Field. It's just a few steps and you can easily register to Mandrill. After that, you will only add the settings once then you are free to use the same settings to the other forms you have without re-adding it again.

    Thanks