What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Captcha field is not loading properly

    Asked by sroberds1 on March 03, 2014 at 05:05 AM

    it won't stop trying to load until i click the accept button then the rest of the form disappears and only Captcha remains then you are able to enter the character sequence and the form is accepted. How do I fix this loading issue.

    This is a re-post of a comment on How to Add a Captcha Field

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    JotForm Support

    Answered by jonathan on March 03, 2014 at 08:19 AM


    Please share to us the URL of your website where the form was used. We will test also.

    Using the direct URL of your form http://www.jotform.us/form/40608104427144  does not exibit this problem.


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    Answered by sroberds1 on March 04, 2014 at 08:40 AM
    For whatever reason it started working correctly on its own, thanks for the speedy reply.


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    Answered by KadeJM on March 04, 2014 at 09:21 AM

    Perhaps it may have been a Temporary Issue which resolved itself. If you continue to experience this problem more then please let us know so that we can help you more if need be.