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    Excel report is not showing the compulsory field details

    Asked by ascentmarketing on March 03, 2014 at 05:12 AM

    I have recently created a form named AMLAC v2. When i download the excel report, it did not reflect details of fields which i indicated it to be compsulsary for particpants to fill in. Please advise. Thanks 

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    JotForm Support

    Answered by jonathan on March 03, 2014 at 08:31 AM


    Can you please clarify if the missing details are only missing in Excel Report and not on the actual submissions data?

    Please take note that you can set which fields should be shown on the report by unchecking the particular field/s during the creation of report

    May I suggest also you try cloning your form and instead use the cloned version.

    Use this guide -How-to-clone-an-existing-form-from-your-account

    Test using the cloned version and observed if missing data/fields are still happening.

    Inform us if issue persist.