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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Remember a selected drop down answer on reload of form

    Asked by RHemery on March 03, 2014 at 09:18 AM

    I have a simple form that's used by call operators 'logging calls' using a JotForm. Please see link below:

    http://www.bedford.ac.uk/log.html

    When the form is submitted, it just re-loads the page with the form. Is there anyway the 'Who are you?' could be remembered from the initial submission when the page loads again?

    Thanks

    Rich

    Page URL:
    http://www.bedford.ac.uk/log.html

    selected reload JotForm www thanks logging
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    Answered by jedcadorna on March 03, 2014 at 09:31 AM

    Hello,

    Thank you for contacting us.

    Yes that is possible by passing the value to your next form. Please see this detailed guide on how to prepopulate values to your form http://www.jotform.com/help/107-How-to-Enable-Prepopulating-Fields

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    Answered by RHemery on March 03, 2014 at 09:50 AM

    Hi could you tell me which part of that guide I should be looking at? It's very long and I'm a bit confused, sorry!

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    JotForm Support

    Answered by ashwin_d on March 03, 2014 at 10:15 AM

    Hello RHemery,

    Actually you can easily achieve your requirement by taking advantage of a combination of pre-populating fields feature and custom thank you URL. The following guide should help you:

    Pre-populate form fields:  http://prepopulate.jotform.io/

    Custom thank you URL:  http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    I cloned your form and did the changes to achieve your requirement. Please take a look at the following form:  http://form.jotformpro.com/form/40613783502955

    Do check and get back to us if this is what you are looking to achieve. Feel free to clone this form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    What i am doing is that I am pre-populating the "Who are you?" dropdown with the form submission data and redirecting to the same form.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by RHemery on March 03, 2014 at 10:22 AM

    Thanks Ashwin

    I'm trying to clone your form (http://form.jotformpro.com/form/40613783502955) so I can take a closer look like you suggested but its saying I do not have permission?

    Rich

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    JotForm Support

    Answered by ashwin_d on March 03, 2014 at 10:25 AM

    Hello Rich,

    I'm sorry for the trouble caused to you.

    You may try to clone this form now. Do test it and see if this is what you want to achieve.

    Thank you!

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    Answered by RHemery on March 03, 2014 at 11:10 AM

    Perfect, thanks very much.