What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    SSL Secure Submissions question

    Asked by dsdonnie on July 14, 2011 at 02:33 PM

    I am working on a form and would like to know what you consider a SSL Secure Submission to be. If I have a online payment option built in such as the paypal pro would that be considered a SSL Secure submission?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 14, 2011 at 04:51 PM


    An online payment submission (Paypal, Google Checkout, Authorize.Net, etc) is considered as it is, a payment submission, and will not count as a secure submit. However, free accounts are limited to 10 payments only. If your account reaches any of the limits - 100 regular, 10 secure, 10 payments, 100MB storage space - your forms will be disabled and unavailable for use. Deleting your submissions will not lift this restriction. This message will be displayed to anyone who tries to view the form:

    Your forms will only be re-enabled when your counters are reset on the following month or if you upgrade to a Premium or Professional subscription.

    Hope I was able to answer your question. Let us know if there's anything else. Thanks!