What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
In order to delete/remove payment tool in your form, just simply click on your product field, then click the "X" icon/button to delete that field.
And if you just want to delete your current payment tool to use another payment method, please take a look at this video for more information.
If you need further assistance, please let us know.