I can't log in

  • Profile Image
    Deana Betts
    Asked on July 14, 2011 at 04:48 PM

    I am trying to log in to update my form and I can not get in. I tried having it email me my password, but I never get it. I believe the email address I used to log in is tvdo@twinvalley.net and the form I am trying to update is 3542147481. Can you help me access this form?

     

    Thank you!

  • Profile Image
    NeilVicente
    Answered on July 14, 2011 at 06:36 PM

    Hi,

    I have sent password reset instructions to your email address. Please check your inbox or your Spam/Bulk/Junk mail folder for the password reset email.

    Follow the instructions to regain access to your Jotform account. If you're still not receiving the reset email, please add these domains and IP addresses to your mail server's whitelist:

    174.34.48.214
    174.34.48.218
    174.34.48.219

    yang.interlogy.com
    ying.interlogy.com
    monk.interlogy.com

    Hope this helps.


    Neil