What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does your Authorize.net integration allow e-check payments?

    Asked by AmericanBedding on March 03, 2014 at 03:25 PM

    We currently use Authrize.net for processing but we only use their e-check service not the credit crd processing. Is this compatible with jotform or is the only option available credit card?

    check JotForm credit card
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    JotForm Support

    Answered by TitusN on March 03, 2014 at 04:24 PM

    Hello,

    Thank you for contacting us.

    Unfortunately - we only support the Credic Card payment method  at the moment- but I have submitted a feature request to that end.

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    Answered by nkelly on March 06, 2014 at 12:17 PM

    Hi, Titus. Our organization also would love for the e-check feature to be added to the plugin. Any idea if that might happen or when? Just so you know, on the back end, the Authorize.net processing fees are lower for e-checks (significantly lower) than for credit cards, so there are many reasons ... customer choice and convenience, along with lower fees ... that companies using JotForm need this to be added. Pleeeeeeze. Can you tell I'm begging?

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    Answered by pinoytech on March 06, 2014 at 01:27 PM

    @nkelly,

    Sorry to say, but we can't provide you an ETA to when this feature be implemented. Don't worry, as soon as this feature implemented, we'll inform you immediately.

    Thank you for you patience!

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    Answered by averyoilandpropane on March 18, 2014 at 11:12 AM

    Titus - I would also like notification of this feature... It is a necessary option for my payment option... It is so important that I may have to find an alternative to jotform.

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    Answered by nkelly on March 18, 2014 at 11:18 AM

    While we are at it, I would like to mention another addition related to the e-check request that would make the Authorize plugin more useful. We would like people to be able to choose when making a donation to add a percentage to their total for the credit card fee. I think I could manage this with the item purchase, but I don't think it's currently available for donations. The e-check service is free through the bank, so if we get that on the form, we would be able to push people toward that option if we could show that there is a charge for using a credit card.

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    JotForm Support

    Answered by Welvin on March 18, 2014 at 01:33 PM

    @nkelly,

    Can you create a new thread about that addition? This way, we'll be able to create a new ticket and pass it to our development team.

    Thanks

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    Answered by nkelly on March 31, 2014 at 05:04 PM

    Formassembly.com announced on Feb. 24 that they had added echeck to its form builder. We're trying to hang on, JotForm. Please add this feature! Pleeeeze!

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    JotForm Support

    Answered by Mike_T on March 31, 2014 at 06:00 PM

    Thank you for support, your vote is noted.

    We receive a lot of different requests, so it is hard to tell when exactly the Authorize.net eCheck will be available. However, the feature request ticket is already assigned to one of our developers and marked as important, so that we will see it implemented at some point. We will keep you updated via this thread.