What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our email notification has stopped.

    Asked by ChristyBloom on March 03, 2014 at 04:35 PM

    Can you tell us why we aren't receiving email notifications when someone uploads a file?





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    JotForm Support

    Answered by Mike_T on March 03, 2014 at 05:11 PM

    Thank you for contacting us.

    Let me please inform you that your email address was added to our bounced list. Now we have removed it from the bounced list, so the issue should be fixed.

    Note, you can also check emails against our bounced list from Account Settings page:

    Please feel free to contact us if you need any further assistance. We will be happy to help.