Notification Email Workflow problem is a dealbreaker for me

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    markashton
    Asked on July 01, 2010 at 03:26 AM
    Hi, For notification emails the 'From' email address can (realistically) only be the submitted email address of the form filler or noreply@jotform.com. For my clients, who I design forms for, and set up the notification email as the main delivery channel of their data, this is becoming a significant problem.The submitted email address is not good because my clients have been replying directly from this email they receive back to the form filler. But I put shortcut links to excel spreadsheets/ reports, etc in the notification - it is the best place to do this. The result is that the submitter of the form can potentially access all client data from the link. Not good.noreply@jotform.com is not appropriate on a number of levels. I want the From field to say: submissions@client.com. I thought I'd found a solution - yeah - use a hidden field that contains just that email address and have it selected! Then it would be accessible from the dropdown in the wizard that is used to create notifications. Brilliant! Unfortuntely - hidden fields do not show in this list - it is on your bug list now - but this brillaint workaround is scuppered.I would be most grateful if you would take these comments on board. If you do make this happen i will gladly write a very clear post for all users that will advise them on how to change the 'From' email address to one of their choosing.Thanks - sorry it's a long post
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    aytekin
    Answered on July 01, 2010 at 09:15 AM
    Found a hack for you. :) 

    1. Create an auto-responder email. 

    Yes, that's correct, create an auto-responder email. Set from address as you wish and set the recipient address to one of the fields. This will not really send an email to that field so don't worry about what you select. We will set the recipient address using conditions. 

    2. Next, create a "Send an e-mail after submission" condition like this:

    If "one of the required fields" field "is filled"
    Then send "Auto Responder" email to "username@domain.com"




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    markashton
    Answered on July 01, 2010 at 10:56 AM
    Hi Aytekin - genius. Unfortunately, I'm doing something wrong somewhere and I can't work out where. form at: http://www.jotform.com/form/1572951406 Ignore original notification - I'd delete that when I get this technique sussed Regards mark
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    aytekin
    Answered on July 02, 2010 at 05:50 AM
    What do you have on the conditions?
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    markashton
    Answered on July 02, 2010 at 06:13 AM
    Hi Aytekin,Autoresponder 2 --------------- Sender Name: Workflows Admin Sender Email: admin@workflows.co.uk Recipient Email: First NameCondition --------- Send 'Autoresponder 2' email to admin@workflows.co.uk When 'First Name' is filled Note: email not sent if conditions not matchedPlease see email with images for more clarificationmany thanks
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    markashton
    Answered on July 04, 2010 at 09:01 AM
    Aytekin, Have cracked this. there appears to be a problem with your technique if the notification autoresponder is the second autoresponder - of all things.So, a solution that works is this:1) make sure the notification autoresponder is Autoresponder 1 2) Make sure the sender field is set to email (I thought you could set it to any field but it has to be email I believe) 3) Create the condition for sending an email with rule: "email address" "Not equals" 123456@123456.comLet me know if this is baloneyRegards mark
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    aytekin
    Answered on July 12, 2010 at 10:38 AM

    Yes, when I said "create an auto-responder", I meant click on "Email Alerts" button on the form builder, and then select "Auto-Responder" option there. If you select the "Notification" option that would not work.