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    502 Error when re-submitting form

    Asked by rengiemendoza on March 03, 2014 at 07:31 PM

    Hello,

    I have a submission where the uploaded files didn't make it in Google Drive.  However the files are in the submission form so I edited the submission and hit Submit again.  It seem sto go to an uploading process but eventually erros out giving me a 502 bad gateway error.  Any ideas?

    Page URL:
    http://www.contempoalbums/photodough

    uploaded files hello and
  • Profile Image

    Answered by Cesar on March 03, 2014 at 08:03 PM

    I have performed a test submission to the URL you have appended on your question above: http://www.contempoalbums.com/photodough, and then I have edited that test submission through your account.

    Unfortunately I have not been able to replicate the error with the submission I have performed on your form. Is this happening only with the submissions that where not synced to Google Drive.  If so kindly let us know of a submission you have on file that is experiencing this issue. So that we may review it further. Thank you. 

     

    Test Submission:
    https://shots.jotform.com/cesar/screens/submissiontestphoto.png 

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    Answered by rengiemendoza on March 03, 2014 at 08:20 PM
    Please see the attached submission having the issue:
    ...
  • Profile Image

    Answered by Cesar on March 03, 2014 at 09:58 PM

    Unfortunately the attachment did not arrive to this thread. Kindly try adding the submission either by uploading it to a service such as imgur.com and providing the url to the image here, or through the following method:

    How-to-insert-embed-a-screen-shot-a-k-a-screen-dump-into-a-post

    We will await your response.

    Thank you