What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    502 Error when re-submitting form

    Asked by rengiemendoza on March 03, 2014 at 07:31 PM


    I have a submission where the uploaded files didn't make it in Google Drive.  However the files are in the submission form so I edited the submission and hit Submit again.  It seem sto go to an uploading process but eventually erros out giving me a 502 bad gateway error.  Any ideas?

    Page URL:

  • Profile Image

    Answered by Cesar on March 03, 2014 at 08:03 PM

    I have performed a test submission to the URL you have appended on your question above: http://www.contempoalbums.com/photodough, and then I have edited that test submission through your account.

    Unfortunately I have not been able to replicate the error with the submission I have performed on your form. Is this happening only with the submissions that where not synced to Google Drive.  If so kindly let us know of a submission you have on file that is experiencing this issue. So that we may review it further. Thank you. 


    Test Submission:

  • Profile Image

    Answered by rengiemendoza on March 03, 2014 at 08:20 PM
    Please see the attached submission having the issue:
  • Profile Image

    Answered by Cesar on March 03, 2014 at 09:58 PM

    Unfortunately the attachment did not arrive to this thread. Kindly try adding the submission either by uploading it to a service such as imgur.com and providing the url to the image here, or through the following method:


    We will await your response.

    Thank you