Comments Fields not showing up in email

  • Profile Image
    16kHz
    Asked on March 03, 2014 at 08:08 PM

    My form 16kHz Audio Inspection Report is working, however when the I recieve the email the comments fields aren't populating wiht the information entered. Please help :) 

  • Profile Image
    Cesar
    Answered on March 03, 2014 at 09:29 PM

    Your Email Notification is missing the comment fields. I do see that your email notification does not contain major customizations. I would suggest to remove your current email notification and add a new one.

    Do let us know if the issue persists after trying this out. Thank you.

     

    Screenshot missing comment fields on Email Notification:

    https://shots.jotform.com/cesar/screens/emailnotificationcomments01.jpg

  • Profile Image
    16kHz
    Answered on March 04, 2014 at 01:57 PM

    Perfect! Thanks for the solid support!