My jot form keeps freezing up when I save it.

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    EyeCatchers_photography
    Asked on March 03, 2014 at 08:52 PM

    I am half way through creating a form and every time i go to save it. the site freezes up and does not save the form.  I am using googles chorme.  Can you please advise.

     

    Ian

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    ashwin_d
    Answered on March 03, 2014 at 10:16 PM

    Hello Ian,

    Upon checking your form, I did not find any issue with that. It could be a browser related cache issue. Have you already cleared your browser cache? Please do so and that should solve your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Please be noted that clearing browser cache will most likely log you out of your JotForm account. If you have unsaved form fields, you may lose them.

    Do get back to us if the issue persists.

    Thank you!