What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jot form keeps freezing up when I save it.

    Asked by EyeCatchers_photography on March 03, 2014 at 08:52 PM

    I am half way through creating a form and every time i go to save it. the site freezes up and does not save the form.  I am using googles chorme.  Can you please advise.

     

    Ian

    Page URL:
    http://www.jotform.com//?formID=40615405307143

    Screenshot
    freezing Freezes site and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 03, 2014 at 10:16 PM

    Hello Ian,

    Upon checking your form, I did not find any issue with that. It could be a browser related cache issue. Have you already cleared your browser cache? Please do so and that should solve your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Please be noted that clearing browser cache will most likely log you out of your JotForm account. If you have unsaved form fields, you may lose them.

    Do get back to us if the issue persists.

    Thank you!