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    Error computing the total

    Asked by galaxytab on March 04, 2014 at 01:08 AM

    Hi there,

    I made this form, but there is a problem with the total that I cannot figure it out. There are two meal options: one for $100 and another one for $25. There are three differnt times that can be chosen for each meal. The price of the meal is the same for all the time. For instance, if the user selects to have one $100 meal for saturday night and two $25 meal for Friday night, it must be totaled to $150, but it shows only $50. Here is the link to the form:



    Could you please help me about this issue.


    Thank you





    Page URL:

  • Profile Image
    JotForm Support

    Answered by TitusN on March 04, 2014 at 03:40 AM


    Thank you for contacting us.

    I took a copy of your form, and saw that you are trying to allow the form user to select between two meals over three different time periods.

    The purchase order calculation feature was not designed to work that way - where you have two products - with three different options that each have a quantity unit attached to them - this is why the calculation is not being delivered accurately.

    Please try the following - rather than the meals being the products, why not make the three different times the products, and the meals as the options for each time, with a quantity unit attached:

    Here's a demo: http://jotformpro.com/form/40621717005949

    Would that work for you?

    Let us know

  • Profile Image

    Answered by galaxytab on March 04, 2014 at 02:32 PM

    Hi TitsuN,

    That's cool but it doesn't solve the problem. What if someone whants to order both of the meals for one time options, say for 7 people, he whants to order 1 of $100 meal and 2 of $25 meal, both for Friday night?

    I appreciate your help if you reply sooner.


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    JotForm Support

    Answered by TitusN on March 04, 2014 at 02:41 PM


    Yes, I see that.

    I will return with a possible workaround- thank you for the feedback.

  • Profile Image
    JotForm Support

    Answered by TitusN on March 16, 2014 at 05:00 PM


    I'm realy sorry this took so long.

    How about this workaround? http://jotformpro.com/form/40621717005949

    It utilzes Checkbox fields and the Form Calculation Widget

    Hope that helps.