What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Followed instructions to the letter and all I end up with is a blank FB

    Asked by johnnyrockard on March 04, 2014 at 03:52 AM

    Followed instructions to the letter and all I end up with is a blank FBpage. Nothing on it at all!



    This is a re-post of a comment on Adding a Form to Your Facebook Page

    all and
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    JotForm Support

    Answered by jonathan on March 04, 2014 at 04:25 AM

    Hi,

    Can you please share to us the URL of your facebook page? We will test also from there.

    Usually, the most common mistake is embedding the form into FB page usng the non-secure URL http.

    It should always be using https


     

    Thanks.

  • Profile Image

    Answered by johnnyrockard on March 04, 2014 at 08:30 AM
    Hi.
    Here's my Facebook link
    https://www.facebook.com/modelregistration
    Many thanks.
    Johnny
    ...
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    JotForm Support

    Answered by ashwin_d on March 04, 2014 at 09:00 AM

    Hello Johnny,

    I'm sorry for the trouble caused to you.

    I would suggest you to please change the form URL to "https://www.jotformeu.com/form/40615135487354" in the form embed code which you have used. If you take a closer look at the URL, it needs to be changed from "https://form.jotformeu.com" to "https://www.jotformeu.com". That should solve your problem. Please check the screenshot below:

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

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    Answered by johnnyrockard on March 04, 2014 at 09:10 AM
    Thanks.
    Already done that. Got nowhere. Hence contacting forum.
    Best wishes.
    Johnny
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