Followed instructions to the letter and all I end up with is a blank FB

  • johnnyrockard
    Answered on March 04, 2014 03:52 AM

    Followed instructions to the letter and all I end up with is a blank FBpage. Nothing on it at all!

  • Jonathan JotForm Support
    Answered on March 04, 2014 04:25 AM

    Hi,

    Can you please share to us the URL of your facebook page? We will test also from there.

    Usually, the most common mistake is embedding the form into FB page usng the non-secure URL http.

    It should always be using https

    Followed instructions to the letter and all I end up with is a blank FB Image 1 Screenshot 0

     

    Thanks.

  • johnnyrockard
    Answered on March 04, 2014 08:30 AM
    Hi.
    Here's my Facebook link
    https://www.facebook.com/modelregistration
    Many thanks.
    Johnny
    ...
  • Ashwin JotForm Support
    Answered on March 04, 2014 09:00 AM

    Hello Johnny,

    I'm sorry for the trouble caused to you.

    I would suggest you to please change the form URL to "https://www.jotformeu.com/form/40615135487354" in the form embed code which you have used. If you take a closer look at the URL, it needs to be changed from "https://form.jotformeu.com" to "https://www.jotformeu.com". That should solve your problem. Please check the screenshot below:

    Followed instructions to the letter and all I end up with is a blank FB Image 1 Screenshot 0

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • johnnyrockard
    Answered on March 04, 2014 09:10 AM
    Thanks.
    Already done that. Got nowhere. Hence contacting forum.
    Best wishes.
    Johnny
    ...