What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I generate email payment acknowledgements to more than myself?

    Asked by ronberry on March 04, 2014 at 06:34 AM

    I wish my accountant to receive details of all payments as well as my self. It only seens to generate automatic emails to the default mail, me.

    Each form needs to have a different and separate acknowledgement in addition to me.

    Ron Berry


    eg form A advises me and John Doe

    but form B adises me and John Smith

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    JotForm Support

    Answered by jonathan on March 04, 2014 at 07:38 AM

    Hi Ron,

    You can just add multiple Notification E-mail to the form to have a BCC type of e-mail.

    Please refer to this guide https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    In the Recipient E-mail, you can add each of the target e-mail addresses. Each e-mail account will then be able to receive separate e-mails.


    Hope this help. Inform us if you need further asssitance.




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    Answered by ronberry on March 04, 2014 at 09:00 AM
    I have tried that putting in a different address, but when I send a test email it defaults to my address.
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    JotForm Support

    Answered by abajan on March 04, 2014 at 10:19 AM

    Hi Ron,

    Are you using the Test Email button in the notification?

    That button only tests the email address associated with your account. You would need to do an actual submission via the live form to test this functionality.

    I can understand that you wouldn't want to be sending test submissions to the other parties. If you have more than one email address, enter the others in the Recipient Email box. You can also use services like Mailcatch for this.