What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Records of e-mail notifications sent

    Asked by XXI on March 04, 2014 at 07:27 AM




    Can I create a xls or csv report where I can see not only the users' answers to each submission but also the facts of conditional e-mail notofications sent?

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    JotForm Support

    Answered by jonathan on March 04, 2014 at 08:35 AM


    Unfortunately this not possible. There is no facility within the form builder to generate or logged e-mail sent.

    You can actually also just do this in your e-mail client.

    Example, if you are using MS Outlook e-mail, you can create e-mail rules to isolate or collect all messages that were result of form submissions.

    Hope this help. Inform us if you need further assistance.



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    Answered by XXI on March 04, 2014 at 08:40 AM
    what do these envelope icons (see attach.) mean then? thank you
    2014-03-04 17:35 GMT+04:00 JotForm Support Forum :
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    JotForm Support

    Answered by ashwin_d on March 04, 2014 at 09:24 AM

    Hello XXI,

    Unfortunately, we are unable to check the attached file you have sent as our forum is not designed to receive attachments.

    The following guide should help you upload images in your forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!