What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am trying to setup auto reply form

    Asked by tonkonogaya on March 04, 2014 at 10:39 AM

    While adding an email address for autoreply, verification code is not being sent

    Page URL:
    &lt;disabledtype=&quot;text/javascript&quot;src=&quot;http://form.jewi<br/>shhome.net/jsform/40563915843156&quot;&gt;&lt;/script&gt;

    auto reply email autoreply verification
  • Profile Image

    Answered by Carina on March 04, 2014 at 12:07 PM

    Perhaps your email provider is blocking the verification code from being received. If you let us know the email we can check if it is in our bounce list and if it is being sent.  You can check your spam folder.

    Also you can add our email addresses to your contact list and you can whitelist our domain names:

    . jotform.com

    · email.amazonses.com

    · amazonses.com

    · jotform.co

    · secure.jotform.co

    · s3.amazonaws.com

    · static-interlogyllc

    .netdna-ssl.com

    You can check our guide on how to prevent email bouncing issues. Also here is our guide to add custom sender email to the notifications:

    https://www.jotform.com/help/238-How-to-Add-a-Sender-Address

    Let us know if the problem persists or if you need further assistance.