I am trying to setup auto reply form

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    tonkonogaya
    Asked on March 04, 2014 at 10:39 AM
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    Carina
    Answered on March 04, 2014 at 12:07 PM

    Perhaps your email provider is blocking the verification code from being received. If you let us know the email we can check if it is in our bounce list and if it is being sent.  You can check your spam folder.

    Also you can add our email addresses to your contact list and you can whitelist our domain names:

    . jotform.com

    · email.amazonses.com

    · amazonses.com

    · jotform.co

    · secure.jotform.co

    · s3.amazonaws.com

    · static-interlogyllc

    .netdna-ssl.com

    You can check our guide on how to prevent email bouncing issues. Also here is our guide to add custom sender email to the notifications:

    https://www.jotform.com/help/238-How-to-Add-a-Sender-Address

    Let us know if the problem persists or if you need further assistance.