Account update pending..?

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    Asked on March 04, 2014 at 10:56 AM


    I've upgraded my account to the Premium status yesterday, but it has still not been updated. How long is 'shortly'? I urgently need the upgraded account by tomorrow! Thank you.

    Kind regards,


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    Answered on March 04, 2014 at 12:14 PM


    Thank you for contacting us.

    Upon checking your account I can see that you have paid your subscription to vkotek and not the vojtechkotekmr account.

    I have cancelled and refunded the amount that was charge to you please re-upgrade using this link

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    Answered on March 04, 2014 at 02:24 PM

    Thank you for the helpful and quick response!