What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the account information for the monthly subscription payments?

    Asked by creation4health on March 04, 2014 at 12:37 PM

    The contact person has changed for our account.  We need to update the contact information (name, address, phone).

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    Answered by jedcadorna on March 04, 2014 at 03:16 PM


    Thank you for contacting us.

    To change your account details please follow this steps:

    1. When you complete your initial purchase, you are sent a receipt email from Plimus with your Customer Account's username and the login URL - https://secure.plimus.com/jsp/account_login.jsp

    2. If you forgot your password please use this link to reset your plimus password.

    Let us know if you have questions.