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    Coupon code with expiration date limit is not working ?

    Asked by j on March 05, 2014 at 02:12 AM

    dear reader,


    i set up a form with paypal checkout, but it seems that the coupon code i created does not work ?

    it just keeps showing the waiting circle.


    how can this be?



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    JotForm Support

    Answered by ashwin_d on March 05, 2014 at 03:27 AM

    Hello J,

    I'm sorry for the trouble caused to you.

    I was able to replicate the problem you are having. I did create a test form in my account and it seems that issue is only when you set the "Coupon Limit" to "By expiration date". I am creating a bug report and sending it to our back end team. We will get back to you as soon as we receive any update from them.

    Thank you!

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    JotForm Support

    Answered by NeilVicente on March 06, 2014 at 09:17 AM


    We have just released a fix for this problem. Please let us know if you encounter any other issues related to coupons.