What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing queries

    Asked by debri123 on March 05, 2014 at 02:41 AM

    My company has been hit with credit card fraud, all being hacked online. This forced us to cancel all credit cards and only use online suppliers that can offer Paypal solutions which is safer. We really enjoy using Jotform, but cannot upgrade due to Jotform not offering a Paypal service. Do you think this is something you can incorporate sometime? 

    JotForm credit card cannot upgrade
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    JotForm Support

    Answered by jonathan on March 05, 2014 at 03:43 AM

    Hi,

    You can actually use Paypal service to pay the subscription. It is one the payment method available.

    You can go to the JotForm Pricing page and use the upgrade button. On the payment screen, you will see Paypal as one of the available Payment method.

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    Inform us if you need further assistance.

    Thanks!