Die Buttons kommen aus dem Frame raus

  • stadtappinfo
    Asked on October 12, 2021 at 2:58 PM

    Hallo meine Buttons kommen auf der mobilen Version aus dem Frame. Was kann ich hier machen damit es nicht passiert.


    mfg


    carla


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    Jotform Thread 3422704 Screenshot
  • Laura JotForm Support
    Replied on October 12, 2021 at 6:21 PM

    Hi Carla,

    May I ask which embedding method you are using on your website?
    If you are not yet using the Iframe embed, could you try embedding the form with Iframe to your page?
    Guide: Getting-the-form-iframe-code

    If that would not work, we can provide a CSS code to change the position or resize the buttons.

    If you want to receive support in German, please let us know and we will forward your message to our German-speaking support members.

  • stadtappinfo
    Replied on November 4, 2021 at 4:23 AM

    Hi Laura,
    sorry for my delayed answer i was on holiday all this time.

    I just tried the way to do it with the I-frame but the buttons are still the same would you please provide me a CSS code to fix this?


    Thanks for the support

  • Sam_G
    Replied on November 4, 2021 at 6:08 AM

    Hello Stadtappinfo,

    When you get the iframe code of your form, it is consists of two parts, the <iframe> and the <script> part. You just copy the <iframe> part of your form and leave the <script>. Then, embed only the <iframe> part of your form to your website. This is done to prevent the conflict between your website's scripts and the script of your form.

    Kindly check and let us know if the issue persists.

  • stadtappinfo
    Replied on November 5, 2021 at 8:28 AM

    Hi Sam,


    thanks a lot! This works perfectly