Die Buttons kommen aus dem Frame raus

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    stadtappinfo
    Asked on October 12, 2021 at 02:58 PM

    Hallo meine Buttons kommen auf der mobilen Version aus dem Frame. Was kann ich hier machen damit es nicht passiert.


    mfg


    carla


    1634065060_6165daa4aad21_7D7D7949-F5A1-4

  • Profile Image
    Laura_L
    Answered on October 12, 2021 at 06:21 PM

    Hi Carla,

    May I ask which embedding method you are using on your website?
    If you are not yet using the Iframe embed, could you try embedding the form with Iframe to your page?
    Guide: Getting-the-form-iframe-code

    If that would not work, we can provide a CSS code to change the position or resize the buttons.

    If you want to receive support in German, please let us know and we will forward your message to our German-speaking support members.

  • Profile Image
    stadtappinfo
    Answered on November 04, 2021 at 04:23 AM

    Hi Laura,
    sorry for my delayed answer i was on holiday all this time.

    I just tried the way to do it with the I-frame but the buttons are still the same would you please provide me a CSS code to fix this?


    Thanks for the support

  • Profile Image
    Sam_G
    Answered on November 04, 2021 at 06:08 AM

    Hello Stadtappinfo,

    When you get the iframe code of your form, it is consists of two parts, the <iframe> and the <script> part. You just copy the <iframe> part of your form and leave the <script>. Then, embed only the <iframe> part of your form to your website. This is done to prevent the conflict between your website's scripts and the script of your form.

    Kindly check and let us know if the issue persists.

  • Profile Image
    stadtappinfo
    Answered on November 05, 2021 at 08:28 AM

    Hi Sam,


    thanks a lot! This works perfectly