What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can not create an account!!

    Asked by Sarah on July 15, 2011 at 09:39 AM

    I"m trying to creat an account and sign up for hte $9.99 monthly but the site will nto allow me to type anything into the username field. IT will not allow me to progress past that point. Please assist.




  • Profile Image

    Answered by allanftd on July 16, 2011 at 03:55 AM

    Hi Sarah,

    Welcome to JotForm and we apologize for the inconvenience. May we ask which username are you trying to use? Please ensure that it is not yet in use (an automatic system message will tell you this) and another user suggested that you may also try pressing the ALT key while typing your preferred username in the signup page. It may also be a good idea to try another web browser such as Mozzila Firefox or Google Chrome and let us know how it goes.

    We shall await your response so that we can assist your further. Thank you for your patience.