I can not create an account!!

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    Sarah
    Asked on July 15, 2011 at 09:39 AM

    I"m trying to creat an account and sign up for hte $9.99 monthly but the site will nto allow me to type anything into the username field. IT will not allow me to progress past that point. Please assist.

     

    Thanks!!

     

  • Profile Image
    allanftd
    Answered on July 16, 2011 at 03:55 AM

    Hi Sarah,

    Welcome to JotForm and we apologize for the inconvenience. May we ask which username are you trying to use? Please ensure that it is not yet in use (an automatic system message will tell you this) and another user suggested that you may also try pressing the ALT key while typing your preferred username in the signup page. It may also be a good idea to try another web browser such as Mozzila Firefox or Google Chrome and let us know how it goes.

    We shall await your response so that we can assist your further. Thank you for your patience.

    JOTFORM SUPPORT