What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Click to Edit, Please Run Wizard

    Asked by mjconnor5 on March 05, 2014 at 08:28 AM

    Hello, when I have a single page with a couple different short forms embedded on that page. One of the forms has inserted "Click to edit. Please run wizard."

    When I search for this issue, there is another post in your support forum with this issue, but when I click on the link in the sidebar, the page that the answer lives on:

    ...keeps loading and reloading and timing out.


    Any idea what is going on and how to remove this from the form?

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    JotForm Support

    Answered by Welvin on March 05, 2014 at 09:09 AM


    Please let us know the form URL in question so we can check and help you fix it. That's probably a widget or something a field added to the form.

    You cannot see the thread with the same issue because it was created and set as private.


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    Answered by mjconnor5 on March 05, 2014 at 09:59 AM

    Hi, the URL won't help because the forms are being embedded on a private account page so the settings would prevent you from seeing this content.


    Can you take a look at the form I've created and see if there's anything in there that would populate this text? Thank you!


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    JotForm Support

    Answered by KadeJM on March 05, 2014 at 11:00 AM

    I found the source of the problem. It looks like you or someone else with access to your account may have been checking out our jotform widgets but it was never finished so this populated an empty widget field to add one with the mentioned text at the bottom of the form as it was never completed. I have gone ahead and removed it for you and if it was not you whom added it then it may have been a minor glitch and we do apologize about that

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    Answered by Chelena on April 28, 2014 at 02:40 AM

    Hi, I do experience a problem with all widgets. You can edit them from the ribbon, but as soon as you go to properties is the sidebar it displays "Please run this wizard" after close.


    Thank you.

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    Answered by arda on February 15, 2015 at 09:46 PM

    i had same problem, can u help me,

    Picture camera widget

    "Click to edit. Please run wizard"


    this my form id