Subscription Payment Forms: How to Set a Start Date for a Subscription

  • musicalbeginnings
    Asked on March 5, 2014 at 12:21 PM

    Hello,

    I am setting up installment payments / "Subscriptions" on a JotForm with the Paypal Payment Wizard. I have three questions:

    1. Can you explain what the Trial Period is?

    2. Can you explain what "Selected by Default" is for?

    3. Is it possible to select a date for the start of the installment/subscription payments?

  • musicalbeginnings
    Replied on March 5, 2014 at 2:21 PM

    Thank you for your help. Unfortunately, I would have to change the Trial Period time frame every month. I would much prefer to set a particular date. Is this possible? Thank you. 

  • TitusN
    Replied on March 5, 2014 at 3:36 PM

    Unfortunately, it is not.

    The presumption with selling subscriptions is the inability to decide when the user will sign up, unless there is a workflow you have in mind that we have not considered.

    Please share with us how you would like things to work - we might consider a workaround for you.

  • musicalbeginnings
    Replied on March 6, 2014 at 12:47 PM

    Thank you so much for your help! I am creating online registration forms for a music school. The director would prefer that payments begin in August. If this is possible, please let me know. Thanks again!

  • TitusN
    Replied on March 6, 2014 at 2:52 PM

    Thank you for the feedback.

    I've considered the solution you asked, and yes, you would need a specific start date for subscriptions.

    I've sent a note to our developers to consider this, and we will get back to you by updating this thread.

    Thank you for your patience.