Thank you forms are not working on any of my pages.

  • Profile Image
    MarkPutt
    Asked on March 05, 2014 at 05:28 PM

    Hi.  None of the Thank you forms are working on my forms.

     

     

    Here are the forms.

    https://secure.jotformpro.com/jsform/40425738410954

    http://form.jotformpro.com/jsform/40424356996968

    http://form.jotformpro.com/jsform/40425396911960

    Here are the live versions.  

    http://www.21stcenturyfairs.com/ColoradoChocolateFestival/BuyTicketsForm.html

    http://21stcenturyfairs.com/ColoradoChocolateFestival/ChocolateFestCompForm.html

    http://21stcenturyfairs.com/ColoradoChocolateFestival/ChocFestVendorBooth.html

     

    We needed to go live with this today but the thank you pages stopped working.

     

  • Profile Image
    Cesar
    Answered on March 05, 2014 at 07:16 PM

    I have checked the forms embedded on your website. And they appear to be properly rendered. Yet I do see that your forms' Thank You Page settings are set to the Default Thank You Page.
    From my understanding you refer to missing a Custom Thank You Page, kindly elaborate if this was not the case.

    Do let us know if the issue persists after updating the Thank You Page URL.

    Thank you.

     

    Default Thank You Page Selected:

    https://shots.jotform.com/cesar/screens/chocodefaultthankyoupage1.png

  • Profile Image
    MarkPutt
    Answered on March 05, 2014 at 07:50 PM

    Hello.

     

    I could not get the custom thank you page or the default thank you page to appear.  I am willing to use either a custom one or a default page.  Whatever works.

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    TitusN
    Answered on March 05, 2014 at 09:22 PM

    Thank you for contacting us.

    Have you tried to get a fresh copy of your form's source code for your pages?

    This should resolve the redirect issu... let us know.