- TheCottageDorrAsked on July 15, 2011 at 04:32 PM
- JotForm SupportmlizAnswered on July 16, 2011 at 04:03 AM
I tested the notification alert on one of your forms and checked the mail logs.
The results showed that the email was sent out without any errors.
Please check your spam or bulk folders of your email account. It may have been
caught by the spam filters of your email provider.
You can safelist jotform.com, add to your address book @jotform.com
if it allows this kind of permissions. Or email@example.com and firstname.lastname@example.org
if it requires a specific email address
For whitelisting, you can whitelist the following IP addresses:
Hope this helps.