What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't get embeded form to show up on website

    Asked by chosenvalley on March 05, 2014 at 07:00 PM

    Not sure if it's a form problem or compatibility issue, tried embed, source and iframe.

    problem source compatibility and
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    Answered by Carina on March 05, 2014 at 08:06 PM

    I kindly ask you to share with us the website and the form's url so we can assist you better.

    Thank you

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    Answered by chosenvalley on March 05, 2014 at 08:15 PM

    <script type="text/javascript" src="http://form.jotform.co/jsform/40636256927865"></script>

    The website is www.rocketspark.co.nz

    I'm working offline on a drag and drop website maker

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    Answered by Carina on March 05, 2014 at 09:05 PM

    Our forms are compatible with most platforms. Have you tried the iFrame option?

    Please try to insert the following code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotform.co/jsform/40636256927865" frameborder="0" style="width:100%; height:2266px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    Let us know if the problem persists.

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    Answered by Richard  on May 28, 2015 at 10:48 PM

    Hi there,

    The reason the form would not be visible within Rocketspark is that when editing your website we use a secure connection over https.

    Because the URL in the iframe is using http this will get blocked by your website browser.

    You may notice that the form isn't visible in editor mode on Rocketspark but it is when logged out and viewing it live on the public view of your website.

    I beleive the solution is to use a secure jot form using the guide here

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Cheers,

    Richard

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    JotForm Support

    Answered by Chriistian on May 29, 2015 at 03:29 AM

    Hi chosenvalley,

    You may try the suggested solution of my colleague Carina and/or the suggestion made by Richard and see if it works for your site.

     

    Do get back to us if it still doesn't work.

     

    Regards.