I can't get embeded form to show up on website

  • chosenvalley
    Asked on March 5, 2014 at 7:00 PM

    Not sure if it's a form problem or compatibility issue, tried embed, source and iframe.

  • Carina
    Replied on March 5, 2014 at 8:06 PM

    I kindly ask you to share with us the website and the form's url so we can assist you better.

    Thank you

  • chosenvalley
    Replied on March 5, 2014 at 8:15 PM

    <script type="text/javascript" src="http://form.jotform.co/jsform/40636256927865"></script>

    The website is www.rocketspark.co.nz

    I'm working offline on a drag and drop website maker

  • Carina
    Replied on March 5, 2014 at 9:05 PM

    Our forms are compatible with most platforms. Have you tried the iFrame option?

    Please try to insert the following code:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotform.co/jsform/40636256927865" frameborder="0" style="width:100%; height:2266px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    Let us know if the problem persists.

  • Richard
    Replied on May 28, 2015 at 10:48 PM

    Hi there,

    The reason the form would not be visible within Rocketspark is that when editing your website we use a secure connection over https.

    Because the URL in the iframe is using http this will get blocked by your website browser.

    You may notice that the form isn't visible in editor mode on Rocketspark but it is when logged out and viewing it live on the public view of your website.

    I beleive the solution is to use a secure jot form using the guide here

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Cheers,

    Richard

  • Chriistian Jotform Support
    Replied on May 29, 2015 at 3:29 AM

    Hi chosenvalley,

    You may try the suggested solution of my colleague Carina and/or the suggestion made by Richard and see if it works for your site.

     

    Do get back to us if it still doesn't work.

     

    Regards.