What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My clients need something between Premium and Professional. What happens when the monthly submissions exceeds 1,000 for the Premium accounts?

    Asked by pixelstation on July 15, 2011 at 05:34 PM
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    JotForm Support

    Answered by mliz on July 16, 2011 at 02:12 AM

    Hi there,

    Once you reach your submission limit the forms will be disabled.
    It will only be reactivated until you either upgrade your account or
    wait for the next month when your counter resets to zero. the limits
    reset every first day of the month.

    Before the forms are about to be disabled an email notification will
    be sent to you.

    Please don't hesitate to contact us if you have further questions.

    Regards,
    Mliz