What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel

    Asked by toakes on March 05, 2014 at 09:38 PM

    I have been paying now for a couple of months and not use it and i would like to cancel

    and
  • Profile Image

    Answered by Cesar on March 05, 2014 at 10:49 PM

    I have verified that your account subscription has been canceled. So your account will no loger be billed. Do note that the account will enjoy Premium status until the last paid cycle is complete.

    This is the current status on your account:

    User is scheduled to downgrade.
    Date: 2014-03-26
    Reason: CANCEL

    Do let us know if you need further assistance. Thank you.