What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm treying to sign up but the first field (name) won't let me put anything in it. The other fields work fine.

    Asked by carin Bunney on July 15, 2011 at 07:05 PM
  • Profile Image
    JotForm Support

    Answered by mliz on July 16, 2011 at 03:16 AM

    Hi Carin,

    Sorry for the inconvenience, there is a known bug that was reported for users
    of IE. Our developers are already looking into this.

    For the meantime as a workaround you can use another browser 
    such as Mozilla Firefox to sign up with JotForm.

    Also try pressing the ALT key when typing in the name.

    Let us know if this works, please don't hesitate to contact us if you have further
    questions.

    Regards,
    Mliz