What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happen to the account when you reached 100MB upload space?

    Asked by aprilmiller30 on March 06, 2014 at 09:20 AM

    I had signed my company up for the free 100MB Account and I just received an email telling us we reached our 100MB limit and the account will be shut off in a few days..


    So my question is:

    With the free account, once you hit the 100MB of space alowed, just 1 time, is the account done? Or are you allowed to hit the 100MB limit..clear everything out..hit it again...etc..? 


    Below is a screen shot of the email..

    Page URL:

  • Profile Image

    Answered by jedcadorna on March 06, 2014 at 10:10 AM


    Thank you for contacting us.

    For Free account you are only allowed to have 100mb upload space so if you reach 100mb your account will be disabled due to overlimit but you can still reduce the consumed space by deleting the submissions that has an uploaded file to it unlike with 100 submissions you cannot reduce the number of submission limit, meaning to say your submission counter will only reset every 1st of the month.

    Here's some details about FREE user:

    100/mo Submissions, 10 SSL secure, 10 Receive Payments | 100MB space | 1 Sub-user account