What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want a survey form that allows uploading of images

    Asked by John Conway  on March 06, 2014 at 10:55 AM

    1. Can we use your online survey templates/forms hosted within our company website?

    2. Do the surveys/forms support the upload of photos (Very important)?
    3. We want to download the survey and images into a PDF or CSV?
    Can JotForm do these functions and if so what price plan do you charge?
    Kind regards,
    John
    survey survey form JotForm CSV charge
  • Profile Image

    Answered by EliezerN on March 06, 2014 at 12:23 PM

    Hi John,

    First off, let me suggest you to sign up for a registered account with Jotform here: https://www.jotform.com/signup

    If you create your form in guest accounts, you run the risk to lose acces to your form and its data.

    Also, you can use all our features with no cost. It does not matter which plan you have. So, you can use the features mentioned in this thread even if you are free user.

    So, regarding to your questions.

    1. Yes you can embed the form you wish to your company website. While being logged it, if you find a form in the template gallery that you think fits your needs, then you can clone it and use it. To clone it simply click on the Use Template button, then it will automatically clone it to your account and you will be redirected to the form builder to edit the form if you wish:

    Then, to embed it to your website, you need to user one of our embed code, you can do it from the Embed Form wizard. Here is a guide about how to do it: Adding a form to a web page

    This guide will also help you to know which code better fits your needs: Which form embed code should I use?

    2. Yes, all our forms can have the capability to upload files (not only images/photos). All you need to do is to add File upload field to your form.

    You can learn about the allowed file types and the file size limits with these guides:

    Upload Field Allowed File Types

    Changing the Upload Size Limit

    3. That is also, possible. You can download the received submissions, including the uploaded files, in Excel, CSV and PDF formats. Here is a guide to learn how: How to Download Form Submissions as Excel/CSV/PDF?

    I hope this helps. Please inform us if you still need assistance with this inquiry.

    Thanks