What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I tap into regular submissions vs secure submissions?

    Asked by afoerster on March 06, 2014 at 01:36 PM

    I have 110 regular submissions that I would like to use for my free account. All of my submissions are coming in as secure and I am now over my limit.

    Submissions secure submissions ssl submissions
  • Profile Image
    JotForm Support

    Answered by Mike_T on March 06, 2014 at 02:48 PM

    Thank you for contacting us.

    We have reset your SSL submissions to make sure that your account will not be blocked.

    In order to switch to the regular submissions, you can go to:

    - Setup & Embed tab.

    - Click on a Embed Form icon.

    - Get your regular form link/code (while 'Secure form' option is not checked).

    - Use regular form link/code.

    Please feel free to contact us if you need any further assistance.

  • Profile Image

    Answered by afoerster on March 06, 2014 at 03:20 PM
    Thanks you very much for the help!
    ...