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    Problems with matrix dynamique widget

    Asked by dwball on March 06, 2014 at 02:39 PM

    I sent issues a few weeks ago regarding data display with this widget & heard back that it had been corrected.  Now I try it and get nothing at all for data, either in submissions or in email.  I've tried single and multiple lines of data.

    Page URL:
    http://form.jotformpro.com/form/40646000666954

    Submissions email multiple lines all
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    JotForm Support

    Answered by EltonCris on March 06, 2014 at 03:36 PM

    Hi,

    I have also reviewed that widget again here and it appears to work just fine. Have you tried recreating the dynamic matrix widget on your form?

    My test above shows the table result after making a test submission. Can you please recreate again the widget field and recheck? If the issue persists, please update us here so we can check this in depth.

    Thanks and Regards!

  • Profile Image

    Answered by dwball on March 06, 2014 at 03:50 PM
    Just set up a new form; each field 80, width 600
    Saved, went to preview, created three lines of data, submitted, got the following:
    Submissions show empty as well, so it's not just the email that drops the data.
    Thanks for your help - this will be great if I can ever get it to work.
    Also, since it's a 'dynamic' matrix, it would be very helpful if as new rows are added it would scroll down. As it is, once you've reached the vertical height limit for data entry you can no longer add a row.
    The form address is: http://form.jotformpro.com/form/40646131954959
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 06, 2014 at 04:48 PM

    Hi,

    Thanks for the additional details. I was able to reproduce the problem now. We will forward this to our developers for further investigation. You will be informed here as soon as this is fixed.

    Our apologies for any inconveniences caused.

    Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 08, 2014 at 03:57 AM

    Hi,

    This should be fixed by now.

    Let us know if you still have issues going forward.

    Regards!