- BobAsked on March 06, 2014 at 03:38 PM
Recently, individuals have been completing my online forms but they have not been sent to my email address as they have in the past. I do not know why this is happening and would appreciate your assistance.
- JotForm SupportEltonCrisAnswered on March 06, 2014 at 04:17 PM
It should be fine by now. Please recheck.
Your email ended in the bounce list due to the following reason.
firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 126.96.36.199
To prevent this from occurring again, please whitelist JotMail IPs to your email provider side to avoid any blockage on the email delivery.