Forms are not being sent to my email address

  • Profile Image
    Bob 
    Asked on March 06, 2014 at 03:38 PM

    Recently, individuals have been completing my online forms but they have not been sent to my email address as they have in the past.  I do not know why this is happening and would appreciate your assistance.

  • Profile Image
    EltonCris
    Answered on March 06, 2014 at 04:17 PM

    Hi,

    It should be fine by now. Please recheck.

    Your email ended in the bounce list due to the following reason.

    Result: 

    coachbob@fuel4mance.com is IN the bounce list  

    Reason(s) : smtp;550 5.1.0  sender rejected. IB504 - 205.201.139.16

    To prevent this from occurring again, please whitelist JotMail IPs to your email provider side to avoid any blockage on the email delivery.

    Thank you!