test email wont send to my desired email

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    drus
    Asked on March 06, 2014 at 06:09 PM

    Hey im trying to use one of your message templates but whenever i do a test email i dont not receive it. I am trying to send it to jrus@gowithcreative.ca

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    Jeanette
    Answered on March 06, 2014 at 08:41 PM

    Test button will always send the test email to the email on your profile. To really test different email address, just fill the form out and submit it

    Cheers!

  • Profile Image
    Jeanette
    Answered on March 06, 2014 at 08:43 PM

    Also, please check your spam folder

    And check your email settings, be sure that none of the fields shows "Please select", I would recommend you to choose either noreply@jotform.com  or noreply@formresponse.com

    Kind regards