- FenDesignsAsked on March 06, 2014 at 08:42 PM
Hello every body's i want to know it this widget are correct decause i have many probleme, it does't work in in my form there are no number
Thank's good look...
- CesarAnswered on March 06, 2014 at 10:17 PM
The Widget Appears to be working, kindly check out the example form I just published:
I would suggest to remove the widget from your form, and add it again. Remember you need to have an API Key generated. If you are already using one, kindly try creating a new one as well.
It appears to be working on secure forms and not standard forms. In any case I will raise a ticket to the development team in regards to this behavior from the widget. Once they have an update available they will let us know through this thread. Thank you.
Also, I would suggest to use a white background while testing your form, to make sure the widget is not being drowned out by the black background.
Do let us know if the issue persists. Thank you.
- JotForm SupportpaulsimpsonAnswered on March 07, 2014 at 03:11 AM
I just checked your form. The submissions counter is showing but because your form is black and the submission number is also black you are unable to see it.
I will an an extra option to the submission counter settings so you are able to change the color of the counter text.