Maximum upload space

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    GCUKProductions
    Asked on March 07, 2014 at 04:40 AM

    Hi,

     

    Some of my clients are complaining they cannot upload attachments that are more than 1MB . What is the maximum upload space? We have upgraded to the Economy Package where I thought we had a maximum upload of space per upload of 1GB.

     

    Thanks

     

    Charlotte v

  • Profile Image
    jonathan
    Answered on March 07, 2014 at 07:25 AM

    Hi Charlotte,

    Please refer to this article for guidance

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this help. Inform us if you need further assistance.

    Thanks!