What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I use Jotform on mt=y website to gather information from clients. I am not revving an email when they submit their requests. Help! Thank you.

    Asked by shopdekor on March 07, 2014 at 10:55 AM
    JotForm email
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    Answered by pinoytech on March 07, 2014 at 11:59 AM

    Hi,

    Your email address in in the bounce list upon checking and which causing the issue.

    Result: shari@shopdekor.com is IN the bounce list

    Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 198.2.128.137

    I've already remove it for you and it should be working fine now.