I use Jotform on mt=y website to gather information from clients. I am not revving an email when they submit their requests. Help! Thank you.

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    shopdekor
    Asked on March 07, 2014 at 10:55 AM
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    pinoytech
    Answered on March 07, 2014 at 11:59 AM

    Hi,

    Your email address in in the bounce list upon checking and which causing the issue.

    Result: shari@shopdekor.com is IN the bounce list

    Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 198.2.128.137

    I've already remove it for you and it should be working fine now.