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crfr_adminAsked on March 7, 2014 at 11:25 AM
I have a for Open Burning Permits. Today we can't submit and get
There are no errors on the form and we are able to print but not submit.
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crfr_adminReplied on March 7, 2014 at 11:53 AM
I forgot to include the URL: http://crfr.us/burn-permit/
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KadeJMReplied on March 7, 2014 at 2:27 PM
I inspected your form and tested it to check a few things on my end but unfortunately I am not experiencing the same problem as it appears to be working correctly. Please clear your browser cache and kindly check it again on your end.
If it is still a problem then please let us know and also may we please know what browser/browser version you are experiencing this problem in?
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crfr_adminReplied on March 7, 2014 at 3:43 PM
That did not alleviate the problem here with explorerbut did make it work with Chrome. I am concerned however about our customers use. Our explorer version is 11.0.9600.16518.
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crfr_adminReplied on March 7, 2014 at 3:53 PM
My other forms appear to be working fine with ie. This seems to be the only one with an issue.
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Mike_T Jotform SupportReplied on March 7, 2014 at 5:41 PM
It looks like that Terms & Conditions widget is having issues in Internet Explorer. I have created a bug report ticket and forwarded it to our Development Team. We will let you know once the issue is fixed.
In the meantime, please consider using alternative 'terms and conditions' methods:
- Creating a Scrollable Terms and Conditions
- Adding a License Agreement to a Form
Thank you.
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crfr_adminReplied on March 7, 2014 at 6:06 PM
Thank you. I replaced that widget with a check box and it is working correctly now.
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Elton Support Team LeadReplied on March 10, 2014 at 5:20 AM
@crfr_admin
Hi,
First off, our apologies for any troubles caused about this problem. Let us please inform you that this is now fixed. If you find time to test it with your form, that would be greatly appreciated.
Regards!
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jonathanReplied on April 30, 2014 at 6:01 AM
Hi,
If you have responded to this thread lately via your e-mail, I would like to inform you that the latest message did not reach us.
Please click on this link http://www.jotform.com/answers/343567 to retry replying again.
Thanks.