highrise integration not working.

  • coolux
    Asked on March 7, 2014 at 2:40 PM

    I have a form that is supposed to add contacts to my Highrise CRM when i receive submissions however I seem to not be getting the contacts in Highrise.

    Page URL: http://www.jotform.com/coolux/training
  • David JotForm Support Manager
    Replied on March 7, 2014 at 4:55 PM

    Hi, I was checking the Highrise  integration, and it seems it is given the options to map the fields:

    1) On select Type, select "Contact"

    highrise integration not working Screenshot 40

    It will display the fields of your form:

    highrise integration not working Screenshot 51

    And it shows in my Highrise account in "Contacts":

    highrise integration not working Screenshot 62

    I would recommend you to remove the integration, clear your browser´s cache, and try to integrate it again. Let us know what happens.

  • coolux
    Replied on March 7, 2014 at 5:08 PM

    I gave this a shot and it seems to be working now.  Not sure what was wrong before but thank you for your help!

  • David JotForm Support Manager
    Replied on March 7, 2014 at 6:26 PM

    Good to know it is working now, if you have another question please open a new thread, we will be glad to assist you.