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    highrise integration not working.

    Asked by coolux on March 07, 2014 at 02:40 PM

    I have a form that is supposed to add contacts to my Highrise CRM when i receive submissions however I seem to not be getting the contacts in Highrise.

    Page URL:
    http://www.jotform.com/coolux/training

    highrise Submissions crm
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    JotForm Support

    Answered by BDAVID on March 07, 2014 at 04:55 PM

    Hi, I was checking the Highrise  integration, and it seems it is given the options to map the fields:

    1) On select Type, select "Contact"

    It will display the fields of your form:

    And it shows in my Highrise account in "Contacts":

    I would recommend you to remove the integration, clear your browser´s cache, and try to integrate it again. Let us know what happens.

  • Profile Image

    Answered by coolux on March 07, 2014 at 05:08 PM

    I gave this a shot and it seems to be working now.  Not sure what was wrong before but thank you for your help!

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    JotForm Support

    Answered by BDAVID on March 07, 2014 at 06:26 PM

    Good to know it is working now, if you have another question please open a new thread, we will be glad to assist you.